Privacy Policy.
Privacy Policy.
Last updated:
Last updated:
At ClearPath, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, and what choices you have when using our website and services.
Information We Collect
We collect personal information that you voluntarily provide through forms, bookings, or communication — such as your name, email address, and any information you choose to share when reaching out to us. In addition, we collect limited technical data (such as browser type and device information) to help us improve website functionality.
We do not collect sensitive personal data such as health records or therapy notes through this website. If any private data is gathered during service inquiries, it is handled with care and never shared.
How We Use Your Information
The information you provide allows us to communicate with you, respond to inquiries, and deliver services effectively. It may also be used to improve our website or send occasional updates if you’ve opted in.
We do not sell or rent your information to third parties. We also do not use your data for advertising or behavioral targeting.
Data Storage & Security
All personal data is stored using secure, encrypted systems and is accessible only to authorized team members. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.
Despite our efforts, no online platform is entirely risk-free. If a data breach ever occurs, we will notify affected individuals as required by law.
Cookies
We may use cookies (small data files) to understand how visitors interact with our website. This helps us improve your experience.
You can choose to disable cookies in your browser settings at any time.
Your Rights
You have the right to access, correct, or delete your personal information at any time. If you would like to review the data we’ve stored, or request its removal, you can contact us directly using the details below.
You can also unsubscribe from our email communications at any time via the unsubscribe link or by reaching out to us.
Changes to This Policy
This policy may be updated from time to time. When significant changes are made, we will update the date at the top of this page and, when appropriate, notify you by email or through the website.
Contact
If you have any questions or concerns about this Privacy Policy, please contact us at: support@clearpath.com
Information We Collect
We collect personal information that you voluntarily provide through forms, bookings, or communication — such as your name, email address, and any information you choose to share when reaching out to us. In addition, we collect limited technical data (such as browser type and device information) to help us improve website functionality.
We do not collect sensitive personal data such as health records or therapy notes through this website. If any private data is gathered during service inquiries, it is handled with care and never shared.
How We Use Your Information
The information you provide allows us to communicate with you, respond to inquiries, and deliver services effectively. It may also be used to improve our website or send occasional updates if you’ve opted in.
We do not sell or rent your information to third parties. We also do not use your data for advertising or behavioral targeting.
Data Storage & Security
All personal data is stored using secure, encrypted systems and is accessible only to authorized team members. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.
Despite our efforts, no online platform is entirely risk-free. If a data breach ever occurs, we will notify affected individuals as required by law.
Cookies
We may use cookies (small data files) to understand how visitors interact with our website. This helps us improve your experience.
You can choose to disable cookies in your browser settings at any time.
Your Rights
You have the right to access, correct, or delete your personal information at any time. If you would like to review the data we’ve stored, or request its removal, you can contact us directly using the details below.
You can also unsubscribe from our email communications at any time via the unsubscribe link or by reaching out to us.
Changes to This Policy
This policy may be updated from time to time. When significant changes are made, we will update the date at the top of this page and, when appropriate, notify you by email or through the website.
Contact
If you have any questions or concerns about this Privacy Policy, please contact us at: support@clearpath.com
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
Didn’t find your answer? Send us a message — we’ll respond with care and clarity.
What is Lumora Health?
Lumora Health is a telehealth functional medicine clinic focused on helping patients identify and address the root causes of their symptoms while improving quality of life and supporting longevity.
Our goal is to help reduce inflammation, support hormone balance, and personalize care plans so patients can work toward optimal metabolic health. We offer a wide range of services, including hormone and thyroid support, weight loss, fertility support, longevity care, and personalized supplement recommendations.
What is Lumora Health?
Lumora Health is a telehealth functional medicine clinic focused on helping patients identify and address the root causes of their symptoms while improving quality of life and supporting longevity.
Our goal is to help reduce inflammation, support hormone balance, and personalize care plans so patients can work toward optimal metabolic health. We offer a wide range of services, including hormone and thyroid support, weight loss, fertility support, longevity care, and personalized supplement recommendations.
Who do you treat?
Who do you treat?
We treat patients 18 years and older. At Lumora Health, we believe it is never too early to be proactive about your health and never too late to start feeling your best.
We are here to support you throughout every stage of adulthood. Our team is passionate about helping both men and women with fertility, muscle building, longevity, hormone optimization, and overall wellness. Because hormone levels can begin to decline as early as age 25, we take a personalized, preventative approach to help patients feel and function at their best over time.
Do you take insurance?
Do you take insurance?
At this time, Lumora Health does not bill insurance directly for any of our services. However, we are able to write insurance-billed lab orders through our lab providers when applicable. In these cases, the lab is the billing party.
We are unable to provide billing codes for reimbursement for any other services.
Can I used my HSA or FSA funds?
Can I used my HSA or FSA funds?
Yes. All Lumora Health services can be paid for using an HSA or FSA card. Please keep your receipts for itemization and reimbursement purposes.
How often should I get blood work and consult with a provider?
How often should I get blood work and consult with a provider?
We typically recommend completing a follow-up lab panel 90 days after starting your personalized treatment program. This helps ensure that the provider’s recommendations and dosing are working appropriately and that you are responding well.
After that, patients are generally recommended to follow up every 3 to 6 months. Many of our patients enjoy seeing their progress and tracking their results over time.
How long does it take to fulfill a medication or supplement order?
How long does it take to fulfill a medication or supplement order?
Most medications arrive within 1 to 2 weeks, and sometimes sooner. However, because our medications are prepared by compounding facilities and made specifically for each patient, delivery may take up to 3 weeks.
Supplements typically arrive within 7 days.
How long will it take to receive my blood work results?
How long will it take to receive my blood work results?
Our blood work is very comprehensive and often more thorough than what is typically ordered by a primary care provider. Certain labs may require send-out testing, which can take additional time to process.
Results typically take 7 to 14 days to finalize.
How do I prepare for my blood draw?
How do I prepare for my blood draw?
We recommend avoiding strenuous exercise or workouts before your blood draw.
Lab work requires fasting for 8 to 12 hours before your appointment. This means no food, drinks, or supplements other than water. We encourage you to drink plenty of water beforehand, as this can help make the lab draw easier.
We also recommend completing labs first thing in the morning, ideally before 10:00 a.m.
If you are a woman with a regular menstrual cycle, we prefer that your blood work be completed between days 19 and 21 of your cycle. Day 1 is the first day of your period.
Please reach out to us with any lab-related questions. We are happy to help.
What states do you offer services in?
What states do you offer services in?
Currently, lab work and provider consultations are available only to patients located in Michigan.
However, we are able to ship supplements from our online shop to all 50 states. We take great pride in our supplement recommendations and maintain very high standards for the products we offer.
I had recent labs. Will you accept them?
I had recent labs. Will you accept them?
Typically, we do not review labs that were not ordered by our practice. We require comprehensive labs to ensure we are seeing the full picture and treating patients safely.
That said, if you are continuing a treatment already in progress and would like us to assess whether your recent labs are sufficient, we are happy to review them. Labs must have been drawn within the past 90 days.
Please reach out to us and let us know.
How are your hormones different from what my OB-GYN may prescribe?
How are your hormones different from what my OB-GYN may prescribe?
We utilize compounded medications and hormones, which means they are bioidentical and non-synthetic. We also prefer compounded options because they can be titrated and dosed specifically for each patient as needs and symptoms change over time.
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
Didn’t find your answer? Send us a message — we’ll respond with care and clarity.
What is Lumora Health?
Lumora Health is a telehealth functional medicine clinic focused on helping patients identify and address the root causes of their symptoms while improving quality of life and supporting longevity.
Our goal is to help reduce inflammation, support hormone balance, and personalize care plans so patients can work toward optimal metabolic health. We offer a wide range of services, including hormone and thyroid support, weight loss, fertility support, longevity care, and personalized supplement recommendations.
What is Lumora Health?
Lumora Health is a telehealth functional medicine clinic focused on helping patients identify and address the root causes of their symptoms while improving quality of life and supporting longevity.
Our goal is to help reduce inflammation, support hormone balance, and personalize care plans so patients can work toward optimal metabolic health. We offer a wide range of services, including hormone and thyroid support, weight loss, fertility support, longevity care, and personalized supplement recommendations.
Who do you treat?
Who do you treat?
We treat patients 18 years and older. At Lumora Health, we believe it is never too early to be proactive about your health and never too late to start feeling your best.
We are here to support you throughout every stage of adulthood. Our team is passionate about helping both men and women with fertility, muscle building, longevity, hormone optimization, and overall wellness. Because hormone levels can begin to decline as early as age 25, we take a personalized, preventative approach to help patients feel and function at their best over time.
Do you take insurance?
Do you take insurance?
At this time, Lumora Health does not bill insurance directly for any of our services. However, we are able to write insurance-billed lab orders through our lab providers when applicable. In these cases, the lab is the billing party.
We are unable to provide billing codes for reimbursement for any other services.
Can I used my HSA or FSA funds?
Can I used my HSA or FSA funds?
Yes. All Lumora Health services can be paid for using an HSA or FSA card. Please keep your receipts for itemization and reimbursement purposes.
How often should I get blood work and consult with a provider?
How often should I get blood work and consult with a provider?
We typically recommend completing a follow-up lab panel 90 days after starting your personalized treatment program. This helps ensure that the provider’s recommendations and dosing are working appropriately and that you are responding well.
After that, patients are generally recommended to follow up every 3 to 6 months. Many of our patients enjoy seeing their progress and tracking their results over time.
How long does it take to fulfill a medication or supplement order?
How long does it take to fulfill a medication or supplement order?
Most medications arrive within 1 to 2 weeks, and sometimes sooner. However, because our medications are prepared by compounding facilities and made specifically for each patient, delivery may take up to 3 weeks.
Supplements typically arrive within 7 days.
How long will it take to receive my blood work results?
How long will it take to receive my blood work results?
Our blood work is very comprehensive and often more thorough than what is typically ordered by a primary care provider. Certain labs may require send-out testing, which can take additional time to process.
Results typically take 7 to 14 days to finalize.
How do I prepare for my blood draw?
How do I prepare for my blood draw?
We recommend avoiding strenuous exercise or workouts before your blood draw.
Lab work requires fasting for 8 to 12 hours before your appointment. This means no food, drinks, or supplements other than water. We encourage you to drink plenty of water beforehand, as this can help make the lab draw easier.
We also recommend completing labs first thing in the morning, ideally before 10:00 a.m.
If you are a woman with a regular menstrual cycle, we prefer that your blood work be completed between days 19 and 21 of your cycle. Day 1 is the first day of your period.
Please reach out to us with any lab-related questions. We are happy to help.
What states do you offer services in?
What states do you offer services in?
Currently, lab work and provider consultations are available only to patients located in Michigan.
However, we are able to ship supplements from our online shop to all 50 states. We take great pride in our supplement recommendations and maintain very high standards for the products we offer.
I had recent labs. Will you accept them?
I had recent labs. Will you accept them?
Typically, we do not review labs that were not ordered by our practice. We require comprehensive labs to ensure we are seeing the full picture and treating patients safely.
That said, if you are continuing a treatment already in progress and would like us to assess whether your recent labs are sufficient, we are happy to review them. Labs must have been drawn within the past 90 days.
Please reach out to us and let us know.
How are your hormones different from what my OB-GYN may prescribe?
How are your hormones different from what my OB-GYN may prescribe?
We utilize compounded medications and hormones, which means they are bioidentical and non-synthetic. We also prefer compounded options because they can be titrated and dosed specifically for each patient as needs and symptoms change over time.
Your questions.
Answered.
Not sure what to expect? These answers might help you feel more confident as you begin.
What is Lumora Health?
Lumora Health is a telehealth functional medicine clinic focused on helping patients identify and address the root causes of their symptoms while improving quality of life and supporting longevity.
Our goal is to help reduce inflammation, support hormone balance, and personalize care plans so patients can work toward optimal metabolic health. We offer a wide range of services, including hormone and thyroid support, weight loss, fertility support, longevity care, and personalized supplement recommendations.
What is Lumora Health?
Lumora Health is a telehealth functional medicine clinic focused on helping patients identify and address the root causes of their symptoms while improving quality of life and supporting longevity.
Our goal is to help reduce inflammation, support hormone balance, and personalize care plans so patients can work toward optimal metabolic health. We offer a wide range of services, including hormone and thyroid support, weight loss, fertility support, longevity care, and personalized supplement recommendations.
Who do you treat?
Who do you treat?
We treat patients 18 years and older. At Lumora Health, we believe it is never too early to be proactive about your health and never too late to start feeling your best.
We are here to support you throughout every stage of adulthood. Our team is passionate about helping both men and women with fertility, muscle building, longevity, hormone optimization, and overall wellness. Because hormone levels can begin to decline as early as age 25, we take a personalized, preventative approach to help patients feel and function at their best over time.
Do you take insurance?
Do you take insurance?
At this time, Lumora Health does not bill insurance directly for any of our services. However, we are able to write insurance-billed lab orders through our lab providers when applicable. In these cases, the lab is the billing party.
We are unable to provide billing codes for reimbursement for any other services.
Can I used my HSA or FSA funds?
Can I used my HSA or FSA funds?
Yes. All Lumora Health services can be paid for using an HSA or FSA card. Please keep your receipts for itemization and reimbursement purposes.
How often should I get blood work and consult with a provider?
How often should I get blood work and consult with a provider?
We typically recommend completing a follow-up lab panel 90 days after starting your personalized treatment program. This helps ensure that the provider’s recommendations and dosing are working appropriately and that you are responding well.
After that, patients are generally recommended to follow up every 3 to 6 months. Many of our patients enjoy seeing their progress and tracking their results over time.
How long does it take to fulfill a medication or supplement order?
How long does it take to fulfill a medication or supplement order?
Most medications arrive within 1 to 2 weeks, and sometimes sooner. However, because our medications are prepared by compounding facilities and made specifically for each patient, delivery may take up to 3 weeks.
Supplements typically arrive within 7 days.
How long will it take to receive my blood work results?
How long will it take to receive my blood work results?
Our blood work is very comprehensive and often more thorough than what is typically ordered by a primary care provider. Certain labs may require send-out testing, which can take additional time to process.
Results typically take 7 to 14 days to finalize.
How do I prepare for my blood draw?
How do I prepare for my blood draw?
We recommend avoiding strenuous exercise or workouts before your blood draw.
Lab work requires fasting for 8 to 12 hours before your appointment. This means no food, drinks, or supplements other than water. We encourage you to drink plenty of water beforehand, as this can help make the lab draw easier.
We also recommend completing labs first thing in the morning, ideally before 10:00 a.m.
If you are a woman with a regular menstrual cycle, we prefer that your blood work be completed between days 19 and 21 of your cycle. Day 1 is the first day of your period.
Please reach out to us with any lab-related questions. We are happy to help.
What states do you offer services in?
What states do you offer services in?
Currently, lab work and provider consultations are available only to patients located in Michigan.
However, we are able to ship supplements from our online shop to all 50 states. We take great pride in our supplement recommendations and maintain very high standards for the products we offer.
I had recent labs. Will you accept them?
I had recent labs. Will you accept them?
Typically, we do not review labs that were not ordered by our practice. We require comprehensive labs to ensure we are seeing the full picture and treating patients safely.
That said, if you are continuing a treatment already in progress and would like us to assess whether your recent labs are sufficient, we are happy to review them. Labs must have been drawn within the past 90 days.
Please reach out to us and let us know.
How are your hormones different from what my OB-GYN may prescribe?
How are your hormones different from what my OB-GYN may prescribe?
We utilize compounded medications and hormones, which means they are bioidentical and non-synthetic. We also prefer compounded options because they can be titrated and dosed specifically for each patient as needs and symptoms change over time.
Didn’t find your answer? Send us a message — we’ll respond with care and clarity.